Webuild Labs

Chatbot template with RAG over the client's knowledge base, deployed on WhatsApp and web.

Year: 2025

Reduce customer-service response times without losing quality or brand voice.

Conversational agent with retrieval-augmented generation (RAG), guardrails, human handoff and per-conversation metrics.

24/7 coverage, deflection of repetitive tickets and a controlled support backlog.

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